Why Your Apology Didn’t Land—and How to Make Amends That Heal 

Have you ever apologized only to watch it backfire?  You wanted to make peace, but somehow your words made things worse. You’re not alone. Most people fall into one—or several—of these common apology setbacks.  The Most Common Apology Setbacks  1. Disconnect  Your words say, “I’m sorry,” but your body language is different, “I’m not.” Arms […]